We love hearing from our clients!

Here are some of the kind words that they've shared with us recently.

Our experience with Kim Carlson and Todd Brinton was above and beyond our expectations!  Kim knew all the answers of our questions. She broke them down into simple terms but with a wealth of knowledge.

Patrick & Lynice Sullivan - Home Owners - San Diego, CA

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I had a great experience working with this team! I have never been through the home buying process before and was really nervous about it. Everybody I worked with was very patient with me and didn't mind having to explain things a couple times so I could understand what was going on. Everybody I dealt with was on top of their game. This is a very professional team that I have already recommended to a couple friends and family.

Denny McCarthy - Home Owner - Sacramento, CA

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As in past dealings with Kim and Rob, the experience was painless and carefree. I will continue to use them for all future mortgage needs as well as recommend them to all my family and friends.

Scott Simpson - Home Owner - Sacramento, CA

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You guys are the best!! You were very professional, knowledgable about my type of loan and you answered all of my questions quickly and clearly. Thank you for everything!!!

June Challenger - Home Owner - Sacramento, CA

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Your responses were timely and explanations clear. I appreciate your working through some "bumps" we encountered with this property.

Suanna Gilman-Ponce - Home Owner - Sacramento, CA


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Excellent follow through, and the transaction was seamless!

Carla Meyers - Home Owner - Sacramento, CA

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I'm a first-time home-buyer, so the only experience/insight I had was from two friends who recently purchased a home. They didn't necessarily have an easy time, so I was pretty apprehensize of the whole process and what I would be getting myself into. Well, after speaking with Kim the first time, my apprehension flew out the window. What has made this experience so beneficial is working with Kim feels like working with a friend. She is extremely professional, honest, and caring. I've never doubted working with Kim and I will certainly recommend The Carlson Lending Team to my friends and family.

Mark Warble - Home Owner - San Diego, CA

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Kim and Rob both were very kind and quick to respond to anything we needed- whether it was to vent about the purchasing process or to hear about my broken laptop- Kim always made it a point to check in with us to make sure we were hanging in there. I appreciate everything both of them did for us during this time.

Brandi Dionne - Home Owner - Sacramento, CA

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Above and beyond the call of duty. Easy to work with, honest, friendly, straight forward and they know their business. Beautiful friendship created post home purchase.

Mauricio Rodriguez - Home Owner - Folsom, CA

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Kim and her team were great! Through 15 months and multiple offers they delivered outstanding customer service to help me get the home I wanted.

Kevin Frederick - Home Owner - Sacramento, CA

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You are a SUPER-FANTASTIC, ABSOLUTELY AMAZING, INCREDIBLE ROCKSTAR!

Michael Triglia - Realtor - Sacramento, CA

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Team Carlson (plus Christine Neely) were fantastic. I have always felt that I could ask anything of them and felt comfortable enough where they could ask anything of me.


Kim, Rob, and Christine are very professional, diligent, kind, considerate, patient, thorough, and knowledgeable. Their work ethic is very commmendable; and they are just so darn nice!

I often refer them to anyone I hear who is thinking about buying a home or refinancing, because I trust that my friends/family would be in great hands.

They are a fantastic team made of fantastic people!!!! I would definitely use them again.

Joanne Arcilla - Borrower - Sacramento, CA

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Fantastic job staying on top of our loan and getting all the details right the first time!

Nick Myerhoff - Borrower - San Francisco, CA

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Being a first-time homebuyer I was a little overwhelmed by the process and even felt "lost" at times. With that being said, I feel very fortunate to have had someone like Kim walk me through the process. She was patient with all my questions and explained things in terms that a "first-time homebuyer" understood. In addition, I would have to say the timeliness in which Kim and PRMI responded to things and finally getting my house "closed" was exceptional, due to the unusual circumstances and "untimely" people we had to deal with at the title company. I may have still been waiting to close escrow if it were not for the persistence of Kim and everyone else at PRMI!

Thank You!!!

Tracey Hodge - Borrower - Sacramento, CA

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"Kim and Rob Carlson were incredibly responsive, knowledgeable, thorough and a great pleasure to work with. They were supportive throughout the entire process and their services do not just end when the paperwork is done. Their follow through and continued support is a unique and rare quality that I appreciate very much. Kim and Rob are true professionals in every sense and I look forward to not only using them on my next home purchase, but am pleased to highly recommend them to family and friends."

Danielle Higgs - Borrower - Sacramento, CA

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"Kim demonstrated great tenacity and expertise during a very difficult credit climate; she provided clarity during a complex transaction. Her persistence, integrity, and competence were critical to us ultimately getting a preferred loan package. We would enthusiastically recommend her to our friends and colleagues!"

David Lanuza & Hattie Grundland - Borrowers - San Francisco, CA

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"Right from the start I felt satisfied with the performance of Primary Residential Mortgage. She was very helpful and always friendly and patient. When she wasn't able to see me in person, her husband Rob came in her place and was a great help as well.

This was my first experience buying a home, which was a foreclosure. The seller and title company were giving a lot of hassle, and Kim worked very hard to get everything straightened out, making phone calls daily to the title company. "

Valerie Cole - Borrower - Sacramento, CA

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"Terrific service at every level. Kim answered all our questions, quickly solved problems, and took care of all the complicated details for us. She set up a terrific loan that met our needs perfectly. Her honesty and expertise were a great asset to us as first time home buyers. We couldn't ask for a better home financing experience!"

Dean Evans - Borrower - Sacramento, CA

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"Kim Carlson provided incredible service to both my client and I in our transaction. The pride Kim takes in her work, as well as genuine care she demonstrates just can't be missed. Always available or providing quick responses, Kim earned her way as my lender of choice.  I wish I could work every transaction with her."

Rolando Torres - Realtor - Sacramento 

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 "Kim is the hardest working lender that I know!!

Kim and I have worked together for nearly 10 years and I refer all my clients to her. She is honest, ethical, hardworking and overall is just a great person to work with. My clients love her and know they were referred to the best. To top it off, her rates and fees are extremely competitive in today's market.

When I refer my clients to Kim . . . I don't worry as I know they are being well taken care of."

Brian McMartin - Broker/Owner, McMartin Realty - Sacramento, CA

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"When I refer a client to Kim and Rob, I know they will be taken care of with first class service! They provide value to my business that both my clients and I appreciate. Thank you for your continued support and effort!"

Michael Green - Broker/Owner, GreenRock Realty - Roseville, CA

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"Kim made the transaction a pleasure. Thanks for taking good care of my clients. When I refer you, it's nice to know they're in trusted hands!"

Luis Sumpter - Realtor - Sacramento

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"I was directed to Kim and Rob Carlson by my real estate agent after a horrendous experience with a previous mortgage broker. Not only were Kim and Rob extremely responsive to my situation, they went over and above what is customary in trying to better the whole experience and allay any fears I might have.

In addition, they made me feel like I was in competent hands every step throughout the process. They made numerous calls on my behalf to make sure that deadlines were met and that my escrow could close as soon as possible.

All in all, they made what was otherwise an extremely terrible and stressful experience 100 percent better! I wholeheartedly recommend anyone seeking a mortgage to contact them. You will be glad you did.

Thanks Kim and Rob!"

Scott Simpson - Borrower - Sacramento, CA

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"You Guys are Great...you came through and saved the Deal! Thanks again"

Robert Hickey - Realtor - Sacramento, CA

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"My experience with Kim Carlson was truly amazing! She clearly explained the entire process at the outset, advising of anything that could arise, kept me informed of all developments during the process, and worked fervently to make sure my experience was nothing less then perfect. Each time I called her she was never too busy to take my call or get back to me within minutes no matter how silly my question was.

I could call Kim any day and no matter the circumstances her bright smiling personality always made the day. All the while she maintained the highest standards of professionalism, service, ethics, quality and communication.

Not only will I continue to use Kim Carlson as my lender, I also highly recommend her services to all."

Sam Hoffman - Borrower - Sacramento, CA

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"Simply stated, Kim is one of the most exceptional lenders I have had the pleasure to partner with.

She transcends other lenders in her ability to confidently hold so many variables and challenges in the air at once without flinching. All the while, her sincere interest in our clients is evident in the praise they share with us about her.

Very responsive. Always determined to get the deal done. Incomparably ethical. She is the consummate professional."

Todd Brinton - Broker/Owner Altitude Real Estate Group - San Diego, Ca

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"My husband and I recently purchased our first home. Anyone who has been through that process is aware of how stressful and confusing it can be. Kim and Rob made our first mortgage and loan experience a great one. They held our hand through the whole process. They were both very professional and prompt in answering our many questions. We are now proud homeowners and have the Carlson's to thank for that!! We would recommend Primary Residential Mortgage to anyone looking for a smooth and successful loan process. "

Sierra and Patrick Nicolai - Borrowers - San Diego, Ca

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"Kim - Thank you so much for the exceptional job you did coordinating the financing for our new home in Land Park. I loved the way you kept us so informed at each step of the loan with updated phone calls and emails. Additionally, and perhaps most important was how you made us feel. It was apparent that you really knew how to get us the best loan possible and your ability to be professional and friendly at the same time allowed us to feel incredibly confident and relaxed throughout the process. You literally helped us keep our sanity through the pains of what the title company did. I will definitely call you in the future when we look for another house.


Also - I called the real estate brokerage that we worked with while buying this home and told them that "Kim should be your primary lender!" I believe in you that much!!!! Thank you again."

Mark Hinte - Real Estate Investor - Sacramento, CA

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"Buying a home can be very stressful for my clients. In order to ensure that they have the best possible experience, I make careful choices about the team that I work with.

I choose and recommend Kim Carlson for many reasons. Fundamentally, I love how she brings a perfect balance of professionalism and personality to the transactions we work on. It allows me to trust her experience and ability and at the same time, enjoy the fact that she is friendly and fun to work with. Perhaps even more important is that my clients have the same experience!"

Michael Triglia - Realtor - Sacramento, CA

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Greg and Kim were very thorough and helped me through every step of the process. They are very good at what they do. Thank-you!

James Greg - Borrower - Sacramento, CA

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"Kim was so great to work with! I couldn't have been happier with everyone I dealt with. Thank you!"

Gloria Okawara - Borrower - Sacramento, CA

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"Kim was awesome. She stood by us the entire time. Met with us on non standard working hours to sign papers - sent her husband when she was not able to attend and fought hard for what was in our best interest (against all odds). Thanks to Kim we are now enjoying our first and new home."

Mauricio Rodriguez - Borrower - Folsom, CA

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"I love working with Kim! Her personality is perfect for this business - lots of fun but exceedingly professional at the same time. I love how she continually updates and communicates with each person connected to the transaction in a way that they can easily understand. In a nutshell, Kim handles my clients with remakable confidence and poise.

Low rates are important (and Kim's are among the lowest) but what is most important is matching each of my clients with the loan that is most appropriate for their unique needs. She always puts their interests first. That's ‘good business' and something that is central to our values at Altitude Real Estate Group.

At the end of the day, I know that our clients buying experience has to be the best. Kim understands our goal of superlative client service and instinctively delivers above and beyond their best expectations. She is a valued partner and is helping us grow our business."

Bob Lynch - Realtor - San Diego, Ca

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"Kim exceeded my expectations! Good customer service is crucial and Kim provided personalized assistance in meeting all of my needs in a very pleasant manner. The end result is a loan that I am extremely happy with. Why look anywhere else when you can work with the best?"

Laurie Lehman - Borrower - Folsom, CA

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"My experience with Kim was wonderful! She worked very hard on our loan and was always there for us. She answered all of our questions and made the transaction seem simple. Kim has a great personality and it was a pleasure working with her. I will have no problems telling our friends, family and other investors about her.

Thanks Kim for all your work!"

Donna Lewis - Real Estate Investor - Sacramento, CA

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"Dear Kim, I cannot thank you enough for giving Ron and I the hope of buying a home. Please know that I will never forget all that you have done for us. You are a very dedicated person and work hard to help people like us achieve our dreams."

Ron and Mary Ann Ekasala - Borrowers - Sacramento, CA

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"Thank you so much for your indispensable role in helping us to buy this property. Your cheerful confidence was inspiring!"

JaNahn Scalapino - Real Estate Investor - Sacramento, CA